About This Privacy Policy
At Tech Thrive, we respect your privacy and want you to feel comfortable when you visit our website, contact us, or enquire about our digital marketing and e-commerce services. This Privacy Policy explains in simple terms what information we may collect, why we collect it, how we use it, and the choices available to you.
By using https://techthrive.in/ (the “Website”), you agree to the practices described in this policy. If you do not agree with this policy, please avoid submitting personal information through the Website.
Who We Are
Tech Thrive is a digital and e-commerce marketing agency providing services such as marketplace account management, e-commerce consulting, product listing and catalog support, advertising/PPC management, social media management, Google Ads management, account health support, and related digital growth services.
In this Privacy Policy, “Tech Thrive”, “we”, “us”, and “our” refer to Tech Thrive.
Information We May Collect
Depending on how you use our Website, we may collect information such as:
- Name and business/contact person name
- Email address
- Mobile or telephone number
- Company or brand name
- Website or marketplace/store details
- Information you provide in an enquiry, consultation, contact, or service request
- Information about your business requirements and the services you are interested in
- Basic technical information such as IP address, browser type, device information, pages visited, and approximate usage information
- Information collected through cookies, analytics, and similar technologies
Please do not send passwords, payment card details, marketplace login credentials, or other highly confidential information through a general Website contact form unless we specifically provide a secure method for doing so.
How We Collect Information
We may receive information directly from you when you:
- Fill out a contact or enquiry form
- Request a consultation or growth audit
- Contact us by email, phone, WhatsApp, or another communication channel
- Subscribe to updates or marketing communications
- Communicate with us about our services
- Browse or interact with our Website
We may also receive limited technical or usage information automatically through cookies, analytics tools, hosting systems, and similar technologies.
Why We Use Your Information
We use information collected through the Website for genuine business purposes, including:
- Responding to enquiries and requests
- Understanding your business requirements
- Scheduling consultations or discussing potential services
- Providing, managing, and improving our services
- Preparing proposals, quotations, audits, or other requested information
- Communicating with existing or potential clients
- Sending service updates, useful information, or marketing communications where permitted
- Understanding how visitors use our Website and improving its content and performance
- Maintaining Website security, preventing misuse, and troubleshooting technical issues
- Meeting legal, regulatory, accounting, or contractual requirements
- Protecting our business, users, and legal rights
We do not use personal information for purposes that are unrelated to the reason it was collected without an appropriate basis or notice.
Marketing Communications
If you choose to receive marketing communications from us, we may use your contact details to send information about our services, updates, offers, case studies, or other business-related content.
You can ask us to stop sending marketing communications at any time. If you no longer want promotional emails, you can use the unsubscribe option where available or contact us directly.
Cookies and Similar Technologies
Our Website may use cookies and similar technologies. Cookies are small files or identifiers that help a website remember preferences, understand visitor activity, maintain functionality, and improve the user experience.
Depending on the tools enabled on the Website, cookies may be used for:
- Essential Website functionality
- Remembering preferences
- Website analytics and performance measurement
- Understanding traffic and visitor behaviour
- Advertising, remarketing, or campaign measurement
You can manage or disable cookies through your browser settings and, where provided, through the Website’s cookie preferences. Disabling certain cookies may affect some Website features.
Analytics and Third-Party Services
We may use third-party services such as website analytics, advertising, hosting, communication, forms, or security providers. These providers may process limited information on our behalf or collect information according to their own privacy policies.
For example, analytics and advertising platforms may help us understand Website traffic, measure campaigns, or improve our marketing. Where third-party services are used, we aim to use them only for legitimate business purposes and to share or permit access to information that is reasonably necessary for that purpose.
Third-party services may process data on servers located outside India. Their handling of information is also subject to their own terms and privacy policies.
Sharing of Information
We do not sell or rent your personal information as a business practice.
We may share limited information with trusted service providers, contractors, technology providers, analytics providers, advertising platforms, hosting providers, or professional advisers when it is reasonably necessary to operate our Website, communicate with you, provide services, or meet legal obligations.
We may also disclose information where required by law, legal process, government request, or where reasonably necessary to protect our rights, users, property, or security.
If you become a client and provide information to us for the purpose of managing your e-commerce or advertising activities, we may process that information only as reasonably necessary to provide the agreed services and subject to the applicable contractual arrangements.
E-commerce and Marketplace Information
Our services may involve platforms such as Amazon, Flipkart, Google, Meta, or other marketplaces and advertising platforms. If you engage Tech Thrive for account management, advertising, cataloguing, or related services, you may provide business or account-related information to us.
We will use such information only to the extent reasonably necessary to perform the agreed services, communicate with you, prepare reports, troubleshoot issues, or otherwise support your account. Platform-specific information may also be governed by the privacy policies, terms, and security requirements of the relevant platform.
Data Security
We take reasonable technical, organisational, and administrative measures to protect personal information against unauthorised access, misuse, loss, alteration, or disclosure.
However, no online transmission, website, email system, or storage method can be guaranteed to be completely secure. You should therefore avoid sending sensitive credentials or confidential information through ordinary forms or unsecured communication channels.
How Long We Keep Information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, to provide services, maintain business records, resolve disputes, comply with legal or accounting requirements, or protect our legitimate interests.
When information is no longer required, we may delete it, anonymise it, or securely dispose of it, subject to applicable legal or contractual requirements.
Your Choices and Privacy Rights
Depending on applicable law and the nature of the information we hold, you may have the right to:
- Ask what personal information we hold about you
- Request correction of inaccurate or incomplete information
- Ask us to delete information where there is no valid reason for us to retain it
- Withdraw consent where processing is based on consent
- Opt out of marketing communications
- Raise a question or complaint about how your information is handled
Some requests may be subject to legal, contractual, or other applicable limitations. To make a privacy-related request, please contact us using the details below. We may need to verify your identity before acting on a request.
Links to Other Websites
Our Website may contain links to third-party websites, marketplaces, social media platforms, or other online services. These websites are operated independently and have their own privacy practices.
Once you leave the Tech Thrive Website, we are not responsible for the privacy, security, content, or practices of those third-party websites. We recommend reviewing the privacy policy of any external website you visit.
Children's Privacy
Our Website and services are intended for businesses and general audiences and are not directed at children. We do not knowingly request or collect personal information from children for the purpose of providing our services. If you believe a child has provided personal information to us, please contact us so that we can review and take appropriate action.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices. The updated version will be published on this page with a revised effective date.
We encourage you to review this page periodically so you remain aware of how we handle personal information.
Contact Us
If you have a question about this Privacy Policy, want to update your information, wish to withdraw a consent where applicable, or have a privacy-related concern, please contact Tech Thrive:
Website: https://techthrive.in/
Email: hello@techthrive.in
For privacy requests, please include enough information for us to understand your request. We will review and respond within a reasonable period, subject to applicable law and verification requirements.
Important Note
This Privacy Policy is written for Tech Thrive’s website and business model based on the information available on the Website. It is intended to provide clear information to visitors and clients about our privacy practices.
Because privacy and data-protection obligations can vary depending on your business activities, client locations, technologies, contracts, and the data you process, this document should be reviewed by a qualified legal or privacy professional before publication if you require a legally tailored policy.